Privacy Policy
This Privacy Policy explains how Kooxss (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://www.kooxss.com (the “Site”).
1. Who We Are
Kooxss is an independent online retail store based in the United States.
Contact Information:
Customer Support Email: help@kooxss.com
Phone: +1 435-724-7615
Business Address:
291 Indian Lake Drive
Morrow, GA 30260-3095
United States
2. Personal Information We Collect
When you visit our Site, place an order, create an account, or contact us, we may collect the following types of information:
• Identity and Contact Information: Name, email address, phone number, billing and shipping addresses
• Order Information: Products purchased, order details, payment status, return or refund requests
• Payment Information: Payments are processed securely through trusted third-party providers; we do not store full credit or debit card numbers
• Device and Usage Data: IP address, browser type, device information, pages viewed, and interactions with the Site
• Communications: Messages and inquiries sent to us, including customer support communications
3. How We Use Your Information
We use personal information to:
• Process and fulfill orders, including payment confirmation, shipping, and order updates
• Provide customer support and respond to inquiries
• Prevent fraud and enhance website security
• Improve our products, services, and website experience
• Send service-related communications such as order confirmations, shipping notifications, and policy updates
• Send marketing communications only where permitted by law (you may opt out at any time)
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, remember user preferences, and analyze website traffic. You can manage cookies through your browser settings; however, disabling cookies may affect certain Site features.
5. Sharing Your Information
We share personal information only with trusted service providers necessary to operate our business, including:
• Payment processors (to process transactions securely)
• Shipping and logistics providers (to fulfill and deliver orders)
• Website hosting and analytics providers (to maintain and improve the Site)
• Customer support service providers (to assist with inquiries)
We do not sell your personal information.
6. Data Processing Location
Personal information is primarily processed in the United States or by service providers operating on our behalf. We take reasonable measures to ensure personal information is handled securely and in accordance with this Privacy Policy.
7. Data Security and Retention
We implement appropriate administrative, technical, and physical safeguards to protect personal information. Personal information is retained only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, and resolve disputes.
8. Your Choices and Rights
Depending on applicable laws, you may have rights regarding your personal information, including:
• Requesting access to the personal information we hold about you
• Requesting correction of inaccurate or incomplete information
• Requesting deletion of certain personal information where permitted by law
• Opting out of marketing communications at any time
To exercise these rights, please contact us at help@kooxss.com.
9. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Customer Support Email: help@kooxss.com
Phone: +1 435-724-7615
Business Address:
291 Indian Lake Drive
Morrow, GA 30260-3095
United States